Work  Activity / Experience

Jan 2007 - ‘til present Independent Education Union (Formelly TCEEA) Hobart, Tas

Industrial Organiser (full-time)

Responsible for supporting and organising union reps and members within Catholic schools.

Be an advocate for individual members on all issues.

Prepare policy papers for the TCEEA Committee of Management on relevant HR, Industrial, Educational, & other related issues. 

Jan 2006 - ‘til Dec 2006 Tasmanian Catholic Education Employee Association (TCEEA) Hobart, Tas

Industrial Organiser (part time - average 4 days a week)

Responsible for supporting and organising union reps and members within Catholic schools.

Be an advocate for individual members on all issues.

Prepare policy papers for the TCEEA Committee of Management on relevant HR, Industrial, Educational, & other related issues. 

Nov 2005 - ‘til present Dino Ottavi Helping Hands Consultancy (DOHHC), Tas

Community Advocate / Trainer (part time - average 1 day a week)

 Provide information, referral, advocacy, training, risk management & general advice on: human resources issues; grievance procedures; rights & responsibilities; handling difficult people; workplace problems;  customer service issues; bullying / harassment / discrimination - to individuals & organizations.

Represent, advocate, lobby and plan strategies to advance pressing social issues for disadvantaged  individuals or groups on issues such as: child protection, discrimination, social isolation, and aging.

April 2001 – Nov 2005 Community & Public Sector Union (SPSFT)             

Industrial Advocate / Training Consultant (full time)

Act as a consultant for CPSU delivering pro-active training focusing on joint management /staff / & other organisations co-operating in common goal setting and tackling industrial & other issues in a co-operative manner.  Design & deliver Harmonious Workplace, Rights & Responsibilities, Grievance handling, Handling Difficult People / Situations training, and other management oriented training as required.

Handle individual member issues and represent members in all Commissions or Tribunals if needed.

March 2000 – April 2001 Transfer Promotion Dep’t of Justice & Industrial Relations Hobart, Tas

Anti-Discrimination Commission Trainer (full time)

Design, promote & deliver training courses that relate to the Anti-Discrimination Act 1998 to all    organisations on a consultancy basis, including private companies, schools, Local Government organisations, State and Federal Government Departments, unions and community groups.

Deliver training courses on grievance procedures, harassment officers’ networks, human resource practices, negotiation processes, customer service models and other specific areas of work.

1997– 2000 Transfer Promotion Centrelink Hobart, Tas

Co-ordinator Customer Relations Unit  (CRU) for Tasmania (full time)

Establish and co-ordinate the Tasmanian CRU, dealing with compliments & complaints through a Customer Feedback Line.  Co-ordinating all ministerial responses.  Produce regular management reports to help    develop strategies that improve customer services and increase customer satisfaction.

1994–1997 Promoted Department of Employment, Education &Training (DEET) Hobart, Tas

Tasmanian Migrant Liaison Officer, Change Agent (full time)

Establish and co-ordinate the Migrant Advisory Committee.  Liaise with key stakeholders on employment & training issues.  Help facilitate the employability of migrants and refugees in Tasmania.

Provide cultural awareness training to departmental staff.

1992–1994 Promoted Department of Finance Hobart, Tas

Resource Management Training Officer (full time)

Prepare and deliver resource management training courses to federal & state public sectors such as   Managing Budgets, Responsibility and Accountability, Performance Information/Measurement, Program Management and Budgeting, and Continuous Improvement.

1990–1992 Promoted Department of Social Security Hobart, Tas

Migrant Liaison Officer [Southern Tasmania] (full time) 

Train and provide advice to DSS staff on access and equity issues focusing on ensuring appropriate service delivery towards migrant and refugee clients.  Liaise with all migrant groups.

1988–1990 Promoted Department of Social Security Hobart, Tas

Italian Pensions Agreement Liaison Officer, International Operation Branch [IOB] (full time)

National liaison point assisting DSS staff, Italian Consular staff, peak Italian welfare groups (Patronati) and DSS clients on Italian Pension Agreement policies and procedures.  Represent IOB in international delegations / consultations.  Train other staff on the Italian Australian Pension Agreement.

1985–1988 Department of Social Security Hobart, Tas

Clerical Class 1 entered the Federal Public Service (full time)

Working in the Finance Area, Personnel Section, Bellerive & Hobart Registry, & Computer Centre. 

Education

1982–1986 University of Tasmania Hobart, Tas

Bachelor of Arts Degree, studying: Administration; Sociology; Australian Political Systems; Political  Science; Political Economy; Comparative Political Systems; Political Philosophy; South & South East Asia Politics; Modern Australian History; Industrial to Modern United Kingdom; Ancient & Modern China; Ancient     & Modern India; Early Australian History; Ethnic Politics; 1400 – 1700 Europe.